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Q: What is an LED?
A: L.E.D. stands for light emitting diode. An LED is an electronic light source. A diode is not a light bulb. Traditional incandescent light bulbs heat tungsten filaments until they glow, like a toaster heating element. These filaments gradually evaporate until they break and burn out. LEDs work on a totally different premise, similar to transistors or other electronics along those lines. There is no filament to burn out. LEDs are also a much more efficient light source, producing considerably more light per watt than a traditional bulb. Most LEDs are about 2/10 of an inch in diameter and about 1/3 of an inch in length. Whereas typical household lamps require 120 volts, an LED uses just two or three volts. What's more, typical household lamps are rated for 1,500 to 2,000 hours while LEDs can last 100,000 hours or more.

Q: Which LED sign is best for my business or organization?
A: There are a number of factors to consider when choosing an LED display, including:  size, pixel pitch, location, marketing/ messaging goals, etc......Applications for LED signs vary greatly, from 2-lane streets with minimal setbacks to 6-lane highways with signs 50 feet above the ground. These considerations dictate the size LED display you will require and also affect the best choice in LED pixel density.

Q: How much do LED signs cost?

A:  Where will the budget for your LED sign come from? It's easy to think of an electronic outdoor sign as a capital expenditure; but a more accurate and smarter place to look is your advertising and communications budgets. An LED Display is a capital investment, investments bring a financial return. That return can then pay for the cost and bring profits.
When you consider advertising facts such as newspaper circulation versus traffic count, radio audiences versus traffic count, and how much it costs on a per-day basis, a Suntronics LED sign beats newspaper, yellow pages and radio hands down. So your budget may be a little different than you think.

Q: Can signs be leased or financed?

A: Yes.  We have a leasing company that can give you the best LED sign financing options available.   Contact us for more information.

Q: Can LED signage costs ever be deducted as a business expense?

A: Yes! Under the IRS Section 179 deduction, customers are able to write off the entire asset in the year acquired, even when leased (subject to income limitations). The cost of your LED Display can also be depreciated over several years which may be a better tax strategy depending on your actual company's numbers.

Q: What's the best message to capture the attention of passers by?

A: Simple information (such as time and temperature) turns your sign into a landmark, or message center, that people will use on a regular basis. LED signs are also great for promoting timely information such as events and/ or special offers. The ways you choose to format and display messages on your LED sign are up to you - from videos to animation to bitmap images!
With LED Displays, content is king. Just as you would carefully design an ad in a magazine to convey just the right message... Choosing the right content from your LED display is important. The difference being that with your LED Display, you can change and alter your messages on a moment by moment basis with no extra cost. Monitor the effectiveness of the messages displayed and build future advertising on that basis. Ask customers what brought them in, track responses, create a LED Display only ad.

Q: What is a pixel?

A: "Pixel" is simply an acronym for "picture element." It is the smallest point of light in a flat panel TV, or in an LED sign. Monochrome signs are either red or amber. A pixel is frequently just one red or amber LED. In a color LED sign, the smallest point typically includes three LEDs: one red, one green, and one blue. A display with more pixels typically has higher resolution, showing sharper images with more detail.
   

Q: What about Single color or Tricolor LED signs versus full color LED signs?

A:Suntronics stocks Tricolor led signs for the budget minded business that will be competitive price wise to Single color signs from other company.  However, the Tricolor signs will have the advantage of displaying text & images with more color. But if you want to display glamour shots of your products, play video displays and take advantage of other advertising tactics previously only available on TV and the internet, you might want to consider a full color led sign.

Q: What does "pitch" mean when referring to an LED sign?

A: "Pitch" is the distance between light points (pixels). Usually given in millimeters (mm), Suntronics outdoor display offers led sign pitches in 10mm to 16mm. A smaller pitch corresponds to more tightly packed LEDs (or pixels) and therefore higher resolution. Which leads to more lifelike video displays.

Q: What is "viewing angle" for an LED display? How do you measure it?

A: LED light patterns are similar to spot lights. The light source is brightest head on but falls away as one moves away from that center axis. A certain point is reached where the light intensity is exactly 50% less than the "on-axis" brightness. Two times that 1/2 brightness angle is the engineering definition for "viewing angle."

Q: I'm concerned that my local ordinances and zoning issues may not permit an LED sign. What should I do?
A: Not to worry. While you are ultimately responsible for adhering to local laws, Suntronics can work with you to help you provide you municipality with the information needed to secure the permit.

Q: Once my Suntronics LED sign is installed, how will I get help?
A: Suntronics Help Desk is available for assistance on troubleshooting, questions.  Just give us a call 256-762-6697.

Q: I've heard LED signs called by a lot of names. Are they all the same or is there a difference?
A: Like with any evolving industry, LED signage has had its share of names: electronic message boards, electronic message centers, electronic displays, marquee signs, message signs, message centers, video displays, electronic display boards and electronic LED display systems among others.

Q: Why buy an LED sign?

LED signs are proven sales boosters, often paying for themselves in days. Your signage reflects your image, and you only have one chance to make a first impression. The SBA (Small Business Administration) says that a EMC (Electronic Message Center) will increase business 15% to150%.
With an electronic variable message display:
A. The business owns the form of advertising
B. The advertising works for the business 24 hours a day, 365 days a year
C. The sign acts as the "salesman on the street" attracting customers into the business.
D. The advertising speaks directly to the potential customers as they drive past the business location, and the EMC makes the business a landmark in its community.


Q: What is the nominal work life of our full color LED display signs?
For all of our led display signs the nominal work life is about 100,000 hours, which is about 11 years. This nominal work life can be reached when the LED display sign is used properly and with care.

Q: What is the warranty of our LED display signs?

All our led display signs have a warranty of 3 years for parts and lifetime for techical support.  We stock all the parts necessary to make any repair.